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Call Accounting Module
The 32-Bit Call Accounting Software for your Property: Log
each and every telephone call, calculate costs, apply surcharges
and generate reports. Call notification feature is brilliant
in crisis! You simply set the software to warn of 911 (or
any other type of call). When the call is placed a warning
Box flashes and beeps on-screen, alerting you of in-house
emergencies with the room number displayed.
Track housekeeping activity with a telephone code of your
choice. When a room is cleaned, the housekeeper will enter
the clean code into the phone. The room status will be updated
automatically. If you phone system includes a wake-up call
feature, our call accounting module will provide you with
a "Wake-Up Call Activity Report."
Best of all, our Call Accounting Module is all software driven.
You may run this Add-On feature on the same computer as Guest Tracker.
All you need to do is connect your PBX to your computer serial
port and TCS will install and configure the Call Accounting
Module remotely through PC Anywhere.
Call Accounting Interface
Our Call Accounting Interface Add-On will post all telephone
call charges and taxes to each Guests Room Folio Bill automatically.
Our seamless interface will import call detail into Guest Tracker
Folios without any user intervention. Once your Call Accounting
Module is operating successfully, phone charge details will
start posting to Guest Folios. This interface has been designed
specifically for our Call Accounting Module and it works great!
Credit Card Processing
Our Credit Card Processing Module allows any property to process
Credit Card Transactions through Guest Tracker. All charges
are accumulated daily and posted at day's end through your
local Banking Institution. Charges are accumulated in an ASCII
transfer file, that can be viewed and edited before processing.
TCS recommends and supports "ICVerify" by CyberCash
and PBadmin by Southern DataComm.
Credit Card Swipe Interface
Our Credit Card Software Interface will allow you to swipe
Guests Credit Cards on the fly. The Guest name, and Credit
Card number will display in the appropriate Guest Information
fields. Get the lowest transaction rates! This Add-On feature
does not have to be used with the Credit Card Processing Module.
Voice Mail Interface
TCS has developed a Voice Mail Interface to work with most
Integrated Voice Mail Systems. The PMS - Voice Mail Interface
allows the initiation of a new voice mail box to be opened
at the time the new Guest checks in their room. Information
about the Guest is transferred to the Voice Mail System. At
the time the Guest checks out of their room the PMS will close
the Guest's Mail Box automatically.
Central Reservation Interface
Most popular franchises may have a Central Reservation System
that connects all properties under that Flagship. These reservations
are sent to your property each day. The TCS Central Reservation
Interface will import these reservation into the Guest Tracker
Reservation files. A Daily posting procedure will be run to
import these reservations.
Internet Reservations
Most popular franchises may have a Central Reservation System
that connects all properties under that Flagship. These reservations
are sent to your property each day. The TCS Central Reservation
Interface will import these reservation into the Guest Tracker
Reservation files. A Daily posting procedure will be run to
import these reservations.
On Line Training
TCS offers On-line Guest Tracker training and feature highlights.
If you property is equipped with a dial-up modem and PC Anywhere
remote control software, you have everything that you need
to allow TCS to train your staff and management to use our
products effectively and productively from the start. Multiple
On-line sessions can address Setup, Security, Front Des, Reservations,
and Management sessions specific to your needs to general
sessions to address overall product features after you are
familiar with our software. Whatever your software training
requirements, TCS will tailor our resources to fit the needs
of your property.
Onsite Training And Installation
TCS offers Installation and Training Support for your staff.
TCS will tailor our training to suit your needs. Sessions
can be grouped by Management, Front Desk, Setup and Security.
TCS can also assist you with Guest Tracker Initialization and
Network Configurations.
Property Setup And Configuration
TCS will setup your property's room types, rates, and room
numbers to enable you to spend your valuable time using Guest Tracker
and becoming more familiar with its many features. Of course,
all configuration and setups can be updated and changed by
your property after you receive the Guest Tracker software.
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