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Guest Tracker - Product Features
Guest Tracker Hotel Software Product
Features are highlighted by Systems features, including database
design and Open Access databases. Next, are Integration Interfaces
which make Guest Tracker Hotel Software a complete Property
Management System. Last, hundreds of Reservation and Accounting
features which makes Guest Tracker the most flexible, complete
Solution in the Industry.
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Guest Tracker Features
- Windows 98/2000/NT/XP: Guest Tracker will run on any Windows based servers and client workstations. Recommended hardware and networking specifications.
- True 32-bit application: True Windows programming languages are used to create Guest Tracker.
- Multi-user network version: True network Client-Server design and sharing
- Multi-Tasking Windows: Multi-Windows design for easy functionality and multi-tasking
- Automatic rate selections: Rates pre-configured for all unit types and rooms, weekends, and season
- Databases MS Access: MS Access, is the most popular database for flexible mid-size Hotels and Motels. ODBC allows reporting from 3rd party report writers.
- Databases MS SQL: Open MS SQL database runs on a dedicated server, and is design for larger properties with remote connectivity, WAN's, and Multi-servers.
- Custom MS Word letters: MS Word template, unlimited letters accessed by Guest Tracker printing
- Extensive Look-up features: Sort, filter, and search guest reservations, room availability, and history
- Reports / graphs: Create revenue graphs automatically for management meetings
- Room Chart Reservations: Using room/tape charts to book/change reservations is a breeze.
- Export Guest Tracker data: Connect to or export data from tables in your main database. Create reports, or export valuable Guest information for marketing.
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Guest Tracker Integration
- Multi-user network version: True network Client-Server design and sharing
- Call accounting Interface: Control and manage phone calls by extension, auto-post to guest bills
- Call Accounting Module: Control and manage phone call charges featuring call detail reporting
- Credit Card Processing: Integrated Credit Card processing with your existing Bank/Processor
- POS Register/Software: POS register software module to control multiple departments, Interface
- Point of Sale Interface: Import POS charges from Micros registers to Guests folios
- Club Software Interface: Import/Export club guest charges to membership billing
- Central Reservation Interface: (CRS) Best Western Nova, Quality - Profit Manager, central reservations
- ASP Solutions: Run Guest Tracker ASP from multiple remote locations
- Internet/GDS reservations: Import Internet and GDS reservations from 1,000's of reservation portals directly into Guest Tracker's pending internet reservation module.
- Accounting Module Interfaces: Export G/L account totals with open databases to back office accounting
- On-line and On-Site training: Different levels of training are available to meet implementation dates
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Guest Tracker Reservations
- 1-Step Reservation screen: Full functional reservation entry screen allows 1-step reservations
- Unlimited room types/rates: Setup unlimited room types, with multiple rate levels and packages
- Groups / Packages: Detailed group reservations with master billing and direct bill accounting
- E-mail confirmations: E-mail confirmation letters through your local internet e-mail account
- Waiting Lists: Save overbooked reservations on a waiting list for future availability
- Master folios / Direct Bill: Master folios billing / and or Direct bill City Ledger accounts setup
- Room Shuffle features: Shuffle reservations through the room/tape chart to optimize property
- Advanced Deposits postings: Track multiple advanced deposits postings prior to check-in.
- Arrival / Departures in Detail Summary or Detailed reporting on all Guests arrivals and departures
- Extended stay capabilities: Extended stay, monthly postings, receipts w/ balance forward balances
- Tax exempt options: Reservations with tax-exempt section button
- Guest notes - popup notes: Create notes for check-in information or Guest notes
- Room / tape charts: Manage reservations, new, existing, groups, and In-house guests from here
- Quick check-in procedures: Flexible pre post charges at check-in, payments, and pre-authorizations
- Custom confirmation letters: MS Word template, unlimited letters accessed by Guest Tracker printing
- Automatic rate selections: Rates pre-configured for all unit types and rooms, weekends, and season
- Package rates: Package rates by room type, includes detail postings by G/L accounts
- Reservation history: History record for each past reservations by Guest
- Monthly leases: Apartment leases created with non-tax monthly charge postings
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Guest Tracker Group Features
- Group rooms: Reserve multiple rooms by Guest or Group
- Chart groups: Color coordinate groups by group leaders and members of groups
- Confirmation letters: Group confirmation letters with detailed room reservation information
- Group Block: Reserve large block of rooms by room types
- Group billing: Setup group reservations with master billing or individual receipts
- Group Check-ins: Check-in groups together, with guest list and auto room assignments
- Group Check-outs: Group billings or guest billing options at time of check out
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Guest Tracker Guest Folios
- Balance Due reports: Balance due upon check-ins and check-outs
- Folio billing / receipts: Folio management by Guest or units
- Folio summary / details: Folio reports in detail or account summary
- Open guest ledger: Open ledgers inquiry by Guest or units
- Open guest ledger reports: Folio reports by In-house Guests
- Group / Individual folios: Manage group folio charges and payments
- Folio insertions / adjustments Manual folio management adjustments at check-out
- Payments by Card type: Settle payment types during night audit
- Auto calculate balance due Balance due at check-in
- Split folios billing: Room charges + taxes / incidental folios receipts
- Auto refund full / partial: Setup refunds by the hour
- POS register module: POS entries posted as sales/payment receipts
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Guest Tracker Direct Bill/City Ledger
- Auto-post Invoice - check-out: Auto create City Ledger Invoice during checkout
- Ledger adjustments, voids: Invoice adjustments and Void payments transactions
- Ledger partial payments: Partial payments transactions allow flexibility
- Direct bill aging reports: Open Invoice Aging reports helps control overdue accounts
- Company statements: Print month end company statements with detail transactions
- Manual Invoices, payments module Enter manual invoices for startups and misc. invoices
- Full Integration with GL: AR invoice and payment entries all select G/L codes for postings
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Guest Tracker Night Audit / Reporting
- Auto night audit procedures
- Management reports
- Transaction audit details
- Complete user/shift audits
- In-House occupancy report
- Unlimited G/L codes and sub-groups
- Deposits Due aging report
- Travel agent commissions
- Revenue forecasts
- Room status updates
- Out of service rooms
- Housekeeping maintenance
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Guest Tracker History
- History reports by Market Code
- History reports by Guest Type
- Mailing labels
- History Filtered by date / type
- Guest History by Room / Rate
- Invoice Detail bill re-creation
- Guest Ledger History
- Audit History of all transactions
- Message history by Guest
- Room History graphs by Room
- Occupied History Statistics
- Average Rate History
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