"Whistler Reception Services has been using Guest Tracker software since September 2004. We have successfully integrated it with our online booking engine, which allows our private vacation rental owners to enter their guest bookings and transfer those details into the Guest Tracker property management system. Support and Services were very helpful during the integration which has operated without issues since that time. Frank was especially helpful with getting us familiar with the use of the system and showing us what it could do when we visited New York to purchase the system. They are constantly creating new versions in response to their clients requests for new programming. The support has been consistent and seldom do we wait long to resolve an issue".
Cheryl Waters, President - Whistler Reception Services Ltd. Whistler, Canada
“I have worked with the company for past 5 years and have been extremely impressed with the GuestTracker Software. In a highly specialized hospitality industry, they seized quickly on the opportunities and issues in our business and put together user friendly software that allows our staff to make reservations with ease. They are extremely energetic, self-motivated and able to swiftly build and assimilate data. GuestTracker more than meets our expectations and we look forward to continuing our successful relationship.”
Linda Holmes, The Chicago Club, Chicago, IL
"On behalf of myself and my staff I wanted to personally thank you for all the assistance and modifications you have made to GuestTracker over the years. Our experience with GuestTracker Software has been most pleasant and I think we are now well positioned as we enter our busy season."
WRD Cottage Rental Agency, Ontario, Canada
"We have been with GuestTracker since 2003 and can enthusiastically say it has been the best software we have ever used at our Branson Resorts. With the added functionality of the Unit Owner Module we are able to professionally deliver accurate and detailed statements for our Branson Owners that we take care of. Technical support is top notch and second to none. If you work in the lodging industry and want a robust, affordable, and easy to use software - look no further than GuestTracker.”
Michael Kugler, Vice President – Branson MO
"After exploring other reservation software options, we began using GuestTracker software a number of years ago. The software has been 99% problem free, but whenever we have had an issue, the technical department has been readily available to solve our issue."
Bill Hander Cavalier Beachfront Condominiums Gleneden Beach, OR
"We all love the multi-user function. TCS has been very accommodating to our special needs with prompt responses. Their unique design and flexibility is perfect for our resort."
West Chop Club - Martha's Vineyard, MA
“I love the new group set up...being able to go through each room from the reserve screen helps a lot, not as much back and forth. It moves quicker too. Everything is very user friendly! I don’t have too many complaints...they make a pretty simple program."
Deidra McCoy, Front Desk, The Chicago Club
“Castle Pines Golf Club has been working with GuestTracker for the past 5 years and we are pleased with the service they provide. When we originally started looking for a new program we knew that it would be difficult because of the way we book and bill our rooms. The people at GuestTracker have been very accommodating in helping us configure the software to fit our needs. We have had a close working relationship through the years and we work together to discuss and implement changes that we view as helpful at the end of each season. We would recommend the GuestTracker program and we look forward to working with them in the years to come, as they have proven to be a great partner.”
Mike MacAdams - Castle Pines Golf Club Castle Rock, CO