Hotel Management Software | Guest Tracker Hotel Software
GuestTracker Hotel & Property Management Software
V 10 Features

GuestTracker GT|Software Features

  • All Windows Operating Systems Windows 7/8/10 are supported
  • GuestTracker v10 will run on any Windows based servers and client workstations
  • True Windows programming languages are used to create GuestTracker
  • Multi-user network version: true network client-server design and sharing
  • Multi-tasking Windows: Multi-windows design for easy functionality and multi-tasking 
  • Automatic rate selections: rates pre-configured for all unit types and rooms, weekends, and season
  • Microsoft SQL, Sybase SQL Anywhere, and Microsoft SQL Access are the most popular databases for flexible mid-size Hotels and Motels. ODBC allows reporting from 3rd party report writers.
  • Microsoft SQL Database runs on a dedicated server, and is designed for larger properties with remote connectivity, LAN's, and Multi-Servers
  • Custom MS Word letters: MS Word template, unlimited letters accessed by GuestTracker printing
  • Extensive look-up features: sort, filter, and search guest reservations, room availability, and history
  • Reports / graphs: create revenue graphs automatically for management meetings
  • Room chart reservations: using room/tape charts to book/change reservations is a breeze
  • Export GuestTracker data: connect to or export data from tables in your main database
  • Create reports, or export valuable guest information for marketing

GuestTracker Integration

  • Multi-user network version: true network Client-Server design and sharing
  • Online booking engine: accept online booking from your guests via your website
  • Quickbooks Pro: integrate accounting transactions as detail or summary postings to QB
  • Credit card processing: integrated credit card processing with your existing bank/processor
  • POS Register/Software: POS register software module to control multiple departments, Interface
  • Point of Sale Software: full integrated POS, inventory, credit card processing, barcode, Windows tablets compatible
  • Unit Owner Condo Management Module: full owner accounting, owner statements, 1099’s
  • Club Software Interface: import/export club guest charges to membership billing
  • Call accounting integration: control and manage phone calls by extension, auto-post to guest bills 
  • GDS, OTA/IDS Channel Management - Central Reservation Interface: (CRS) Sabre SynXis 
  • Import GDS, OTA/IDS reservations from 1,000's of reservation portals directly into Guest Tracker's Internet reservation module 
  • Accounting Module Interfaces: Export G/L account totals with open databases to back office accounting

Guest Tracker Reservations

  • 1-Step Reservation screen: full functional reservation entry screen allows 1-step reservations 
  • Unlimited room types/rates: setup unlimited room types, with multiple rate levels and packages 
  • Groups / Packages: detailed group reservations with master billing and direct bill accounting 
  • E-mail confirmations: e-mail confirmation letters through your local Internet e-mail account 
  • Waiting Lists: save overbooked reservations on a waiting list for future availability 
  • Master folios / Direct Bill: master folios billing / and or direct bill city ledger accounts setup 
  • Room Shuffle features: shuffle reservations through the room/tape chart to optimize property 
  • Advanced Deposits postings: track multiple advanced deposits postings prior to check-in 
  • Arrival / Departures in detail summary or detailed reporting on all guest arrivals and departures 
  • Extended stay capabilities: extended stay, monthly postings, receipts w/balance forward balances 
  • Tax exempt options: reservations with tax-exempt section button 
  • Guest notes - popup notes: create notes for check-in information or guest notes 
  • Room / tape charts: manage reservations, new, existing, groups, and in-house guests from here 
  • Quick check-in procedures: flexible pre-post charges at check-in, payments, and pre-authorizations 
  • Custom confirmation letters: MS Word template, unlimited letters accessed by GuestTracker printing 
  • Automatic rate selections: rates pre-configured for all unit types and rooms, weekends, and season 
  • Package rates: package rates by room type, includes detail postings by G/L accounts 
  • Reservation history: history record for each past reservations by guest 
  • Monthly leases: apartment leases created with non-tax monthly charge postings

GuestTracker Group Features

  • Group rooms: reserve multiple rooms by guest or group 
  • Chart groups: color coordinate groups by group leaders and members of groups 
  • Confirmation letters: group confirmation letters with detailed room reservation information 
  • Group Block: reserve large block of rooms by room types 
  • Group billing: setup group reservations with master billing or individual receipts 
  • Group Check-ins: check-in groups together, with guest list and auto room assignments 
  • Group Check-outs: group billings or guest billing options at time of check out

GuestTracker Guest Folios

  • Balance Due reports: balance due upon check-ins and check-outs 
  • Folio billing / receipts: folio management by guest or units 
  • Folio summary / details: folio reports in detail or account summary 
  • Open guest ledger: open ledgers inquiry by guest or units 
  • Open guest ledger reports: folio reports by in-house guests 
  • Group / Individual folios: manage group folio charges and payments 
  • Folio insertions / adjustments manual folio management adjustments at check-out 
  • Payments by Card type: settle payment types during night audit 
  • Auto calculate balance due at check-in 
  • Split folios billing: room charges + taxes / incidental folios receipts 
  • Auto refund full / partial: setup refunds by the hour 
  • POS register module: POS entries posted as sales/payment receipts

GuestTracker Direct Bill/City Ledger

  • Auto-post Invoice - check-out: auto create city ledger invoice during checkout 
  • Ledger adjustments, voids: invoice adjustments and void payments transactions 
  • Ledger partial payments: partial payments transactions allow flexibility 
  • Direct bill aging reports: open invoice aging reports helps control overdue accounts 
  • Company statements: print month end company statements with detail transactions 
  • Manual Invoices, payments module enter manual invoices for startups and misc. invoices 
  • Full Integration with GL: AR invoice and payment entries all select G/L codes for postings 


GuestTracker Night Audit / Reporting

  • Auto night audit procedures 
  • Management reports 
  • Transaction audit details 
  • Complete user/shift audits 
  • In-house occupancy report 
  • Unlimited G/L codes and sub-groups 
  • Deposits due aging report 
  • Travel agent commissions 
  • Revenue forecasts 
  • Room status updates 
  • Out of service rooms 
  • Housekeeping maintenance 


GuestTracker History

  • History reports by market code 
  • History reports by guest type 
  • Mailing labels 
  • History filtered by date / type 
  • Guest history by room / rate 
  • Invoice detail bill re-creation 
  • Guest ledger history 
  • Audit history of all transactions 
  • Message history by guest 
  • Room history graphs by room 
  • Occupied history statistics 
  • Average rate history