GuestSuites Hotel Management Software

TCS Hotel Software Inc. Software developers of Hotel Software Solutions for the Lodging Industry since 1986.

We have a diverse group of individuals with backgrounds in hospitality, technology, and business applications to serve your needs as you begin your implementation of GuestSuites Hotel Management Software.  TCS Hotel Software Inc. is on the cutting edge of the latest Cloud based technologies for business applications, including partnerships with Vertical Market Software Developers, including Shift 4 Credit Card Gateway, Siteminder online booking engine, QuickBooks, and our new Direct connect Expedia & Bookings.com integrations.

Franchises, Independents, Luxury Inns, B&bs, Resorts, Clubs, Hotels and Motels, Government, and Property Management Companies round out our diverse group of properties we have serviced over the years.

Resellers

TCS is now in the process of expanding our reseller network.

TCS Hotel Software Developers is seeking organizations that specialize in providing hospitality solutions in the U.S. as well as new Global Partners, including Canada and Australia, and The Caribbean.

GuestSuites is highly recognized in the U.S. and has been very successful.

Technology

Our systems and software are scalable.

Our supported Platforms include Microsoft’s Windows 10. Our systems are scalable, from the very popular Microsoft Access Database, to Microsoft SQL.

Qualified Property Consultants recommend and help implement hotel software training.

System Requirements

Microsoft Windows 10

IBM Personal Computer or compatible

Intel Chips or AMD equivalent (one of the following)

  • Pentium Dual Core
  • Intel Core 2
  • Celeron
  • Core I3,I5,I7

80GB Hard Drive

6GB memory

19″- 24″ Monitor or Touch Screen

Network card

Services

TCS implementation Services and Implementation solutions compliment our full suite of software products. Installation of your property’s software, configuration, interfaces, networking, conversions, and training issues are all part of a full systems implementation by TCS Implementation Services.

Our Clients

Testimonials

Frequently Asked Questions

  • All
  • Demo
  • Features
  • Ordering
  • Setup
What are the minimum system requirements?
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  • Microsoft Windows 7/8/10
  • IBM Personal Computer or compatible
  • Intel Chips or AMD equivalent (one of the following)
    • Pentium Dual Core
    • Intel Core 2
    • Celeron
    • Core I3,I5,I7
  • 80GB Hard Drive
  • 4GB memory
  • 19” or 24″ Monitor or Touch Screen
  • Network card
What operating systems can I use?
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Microsoft Windows
Ask us about iOS/Apple systems

How do I setup Guesttracker?
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Our team at GuestTracker will assist you with the initial setup and online training.   We will request a basic configuration form via email.  An installer file will be generated on the basis of the configuration for your installation.

What add-on enhancements are available to be purchased/ordered?
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Refer to Products and Services Menu for full details on enhancement features for you new GuestTracker software.

How do I order add-on products?
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Call us direct on (845) 358-9294 ext. 1 to place your order.   For add-on enhancements, call one of our representatives to prepare an online quote for you to process when you are ready.   This is recommended for Interface Add-On Enhancements.  Our representatives will give you a clear introduction to all software products and enhancements.

How much does it cost to purchase the software?
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GuestTracker can be very affordable. TCS Hotel management software lists our prices so everyone knows and receives the same prices.  Please feel free to call or e-mail us to setup an online quote for you.  When you are ready to place your order, you’ll have all the details and quotes.   All you need to do is approve the quote and make the payment.

What if I have trouble setting up or downloading the software?
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If you are having trouble downloading, it can be a number of issues causing this.   Usually a Firewall or AntiVirus software is blocking the download or warning you to be careful and if you trust the software that is requesting permission to download.  Other AntiVirus software will require you to trust the source of the download.  Windows 7/10 will warn you as well and request permission to trust the source of the download.

What's the difference between requesting a demo vs downloading the trial?
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Web Demo:

Trial Version:

  • Our trial version is the full working version of our latest hotel software release.
  • CS provide demonstration data, including a few reservations and checked in guests, so you can feel the systems features from the start.
  • TCS will assist you with the installation of the GuestTracker demo download and setup.
  • Call or e-mail TCS from our Demo Page to request a download of our trial demo
Are the payment processing units secure?
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Our Campground Reservation Software is fully integrated with and connected to Shift 4 Secure Payment Processing. Shift 4 supports your guests from the time they make a reservation, through check-in, and during check-out. Selecting a bank or processor with the most competitive rates, then setting up a new merchant account or gateway, can be a complicated process.

Guest Tracker and Shift 4 Secure Payment Processing connects all your payment services with one discounted package. For more information, browse our product features.

Can the reports/campground information be stored on a cloud?
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Our Cloud-based reservations management software, GT|Cloud, allows you to access your RV park or campground bookings anytime from anywhere. GT|Cloud is a campground reservation system that manage and operate from multiple office locations, or for managers who need access from home or off property. For more information, browse our product features or contact us.