GuestSuites Hotel Management Software
TCS Hotel Software Inc. Software developers of Hotel Software Solutions for the Lodging Industry since 1986.
We have a diverse group of individuals with backgrounds in hospitality, technology, and business applications to serve your needs as you begin your implementation of GuestSuites Hotel Management Software. TCS Hotel Software Inc. is on the cutting edge of the latest Cloud based technologies for business applications, including partnerships with Vertical Market Software Developers, including Shift 4 Credit Card Gateway, Siteminder online booking engine, QuickBooks, and our new Direct connect Expedia & Bookings.com integrations.
Franchises, Independents, Luxury Inns, B&bs, Resorts, Clubs, Hotels and Motels, Government, and Property Management Companies round out our diverse group of properties we have serviced over the years.
Resellers
TCS is now in the process of expanding our reseller network.
TCS Hotel Software Developers is seeking organizations that specialize in providing hospitality solutions in the U.S. as well as new Global Partners, including Canada and Australia, and The Caribbean.
GuestSuites is highly recognized in the U.S. and has been very successful.
Technology
Our systems and software are scalable.
Our supported Platforms include Microsoft’s Windows 10. Our systems are scalable, from the very popular Microsoft Access Database, to Microsoft SQL.
Qualified Property Consultants recommend and help implement hotel software training.
System Requirements
Microsoft Windows 10
IBM Personal Computer or compatible
Intel Chips or AMD equivalent (one of the following)
- Pentium Dual Core
- Intel Core 2
- Celeron
- Core I3,I5,I7
80GB Hard Drive
6GB memory
19″- 24″ Monitor or Touch Screen
Network card
Services
TCS implementation Services and Implementation solutions compliment our full suite of software products. Installation of your property’s software, configuration, interfaces, networking, conversions, and training issues are all part of a full systems implementation by TCS Implementation Services.
Our Clients
Testimonials
John Barnhart
Carnegie Guest House/Davidson College, Davidson, NC
I have worked with GuestSuites in both large and small properties, and the system works well in both settings: a 90-unit seasonal resort along the New Jersey Shore and an 8-room B&B on a college campus. GuestSuites adapts well to both properties. GuestSuites is a breeze to learn. We are a B&B on a college campus, and we employ 8 work-study students as desk clerks. The ease of learning the system is a great benefit to us as we have such a limited amount of time to train the students.
Mike MacAdams
Castle Pines Golf Club Castle Rock, CO
Castle Pines Golf Club has been working with GuestSuites for the past 5 years and we are pleased with the service they provide. When we originally started looking for a new program we knew that it would be difficult because of the way we book and bill our rooms. The people at GuestSuites have been very accommodating in helping us configure the software to fit our needs. We have had a close working relationship through the years and we work together to discuss and implement changes that we view as helpful at the end of each season. We would recommend the GuestSuites program and we look forward to working with them in the years to come, as they have proven to be a great partner.
Deidra McCoy
Front Desk, The Chicago Club
I love the new group set up...being able to go through each room from the reserve screen helps a lot, not as much back and forth. It moves quicker too. Everything is very user friendly! I don’t have too many complaints...they make a pretty simple program.
Linda Holmes
The Chicago Club, Chicago, IL
I have worked with the company for past 5 years and have been extremely impressed with the GuestSuites Software. In a highly specialized hospitality industry, they seized quickly on the opportunities and issues in our business and put together user friendly software that allows our staff to make reservations with ease. They are extremely energetic, self-motivated and able to swiftly build and assimilate data. GuestSuites more than meets our expectations and we look forward to continuing our successful relationship.”
Frequently Asked Questions
- All
- Demo
- Features
- Ordering
- Setup
- Microsoft Windows 7/10
- IBM Personal Computer or compatible
- Intel Chips or AMD equivalent (one of the following)
- Pentium Dual Core
- Intel Core 2
- Celeron
- Core I3,I5,I7
- 80GB Hard Drive
- 4GB memory
- 19” or 24″ display or Touch Screen
- Network card
- ________________
- Apple IOS
- Macbook Pro, Macbook Air
- Intel chip or AMD
- 80 gig
- 4 gig memory
- 19 – 24″ screen
Microsoft Windows
Ask us about iOS/Apple systems
Our team at GuestSuites will assist you with the initial setup and online setup & training. TCS will request a basic configuration form via email. An initial installer file will be generated on the basis of the configuration for your installation.
Refer to Products and Services Menu for full details on enhancement features for you new GuestSuites software.
Call us direct on (845) 358-9294 ext. 1 to place your order. For add-on enhancements, call one of our representatives to prepare an online quote for you to process when you are ready. This is recommended for Interface Add-On Enhancements. Our representatives will give you a clear introduction to all software products and enhancements.
GuestTracker can be very affordable. TCS Hotel management software lists our prices so everyone knows and receives the same prices. Please feel free to call or e-mail us to setup an online quote for you. When you are ready to place your order, you’ll have all the details and quotes. All you need to do is approve the quote and make the payment.
If you are having trouble downloading, it can be a number of issues causing this. Usually a Firewall or AntiVirus software is blocking the download or warning you to be careful and if you trust the software that is requesting permission to download. Other AntiVirus software will require you to trust the source of the download. Windows 10 will warn you as well and request permission to trust the source of the download.
Web Demo:
- Our web demo will allow you to connect to one of our webinars and watch an interactive, personalized review of the GuestSuites Software on our Cloud servers.
- Invite key staff to connect from any computer with Internet. Call or e-mail TCS from our Demo Page to request a web demo.
Trial Version:
- Our trial version is the full working version of our latest hotel software release.
- TCS provide demonstration data, including a few reservations and checked in guests, so you can feel the systems features from the start.
- TCS will assist you with the installation of the GuestSuites demo download and setup.
- Call or e-mail TCS from our Demo Page to request a download of our trial demo
Our GuestSuites Reservation Software is fully integrated with and connected to Shift 4 Secure Payment Processing. Shift 4 supports your Property from the time Guests make a reservation, through check-in, and during check-out. Selecting a bank or processor with the most competitive rates, then setting up a new merchant account or gateway, can be a complicated process.
GuestSuites and Shift 4 Secure Payment Processing connects all your payment services with one discounted all-in-one processing package. For more information, browse our product features.
Our cloud-based PMS Anywhere is popular but not required. Many of our Hotels run our GuestSuites on Desktop computers w/o internet. If Cloud based reservation management software is your preference, GuestSuites Cloud, allows you to access your software anytime from anywhere. GT|Cloud is a hotel reservation software that will manage and operate from multiple office locations, or for managers who need access from home or off property. For more information, browse our product features or contact us.