GuestSuites Hotel Point of Sale Software

GuestSuites uses a proprietary point of sale software system that allows hospitality businesses to post charges from any payment point on the property, such as restaurants and bars, gift shops, spas, and room service workstations. Touchscreen-operated and mobile, it works on any windows-based device, and offers automatic backups and secure data collection.

Seamlessly manage inventory and ordering, retail sales and ticketing, and online credit card authorization. Specialized features and report generation make account management easy. Track employee time and attendance, as well as itemized goods information. GuestSuites’ point of sale solution offers a comprehensive system that is both cost-effective and easy-to-use.

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Key Features

Customized POS software

Customized POS software

At GuestSuites we know every business is different and that is why we give you the freedom to choose. With our easy-to-use system you can quickly customize your property’s POS menu to optimize your day-to-day operation.

Guest Folio Billing

Guest Folio Billing

Create unique guest profiles and attach all guest charges to one account. Provide your guests with a care-free and enjoying stay with Guest Folio Billing, allowing them to make one easy purchase at the time of check-out.

Touch Screen Solution

Touch Screen Solution

GuestSuites makes it easy to create a POS solution that works for your business. All major touch-screen monitors work with the GuestSuites POS system, so there is no need to purchase any expensive hardware.

Benefits of GuestSuites POS?

Make Data Driven Decisions

  • In this age of Big Data it is important to keep ahead of the curve and utilize all the data that you gather on a daily basis. With GuestSuites advanced point of sale system, you can customize and analyze guest spending data to optimize your business operations. With item profit and cost of goods reporting combined with inventory controls, replenish stock commands, reorder points, and time and attendance tracking your business will be profiting like never before.

Easy to Learn

  • Learning curve? What learning curve? With GuestSuites POS solution you and your staff will be experts in no time. One quick training session with one of our industry experts will have you prepared for the summer rush and happy hour hangouts before you know it.

Fast and Reliable

  • Speed meets performance with the added benefit of having a 24/7 support team ready for you whenever you need it. Through our 15+ years of experience we have developed a POS system that works that way you need it to – on time and effectively.

Who Uses GuestSuites POS Solution?

GuestSuites Point of Sale Solution has helped over 1,000 customers grow and strive in their unique market. By utilizing a customizable and data driven approach, our partners have grown significantly through optimized sales function.

Compatibility

GuestSuites Point of Sale Solution is compatible with the following operating Systems:

  • Windows 7
  • Windows 10
  • Apple iOS

GuestSuites Point of Sale Solution requires the following hardware specifications:

  • I3, I5, or I7 core
  • 80 GB hard drive
  • 6 GB memory
  • 19” or 21” monitor or touch screen

Frequently Asked Questions

  • All
  • Demo
  • Features
  • Ordering
  • Setup
What are the minimum system requirements?
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  • Microsoft Windows 7/10
  • IBM Personal Computer or compatible
  • Intel Chips or AMD equivalent (one of the following)
    • Pentium Dual Core
    • Intel Core 2
    • Celeron
    • Core I3,I5,I7
  • 80GB Hard Drive
  • 4GB memory
  • 19” or 24″ display or Touch Screen
  • Network card
  • ________________
  • Apple IOS
  • Macbook Pro, Macbook Air
  • Intel chip or AMD
  • 80 gig
  • 4 gig memory
  • 19 – 24″ screen

 

What operating systems can I use?
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Microsoft Windows
Ask us about iOS/Apple systems

How do I setup GuestSuites?
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Our team at GuestSuites will assist you with the initial setup and online setup & training.  TCS will request a basic configuration form via email.  An initial installer file will be generated on the basis of the configuration for your installation.

What add-on enhancements are available to be purchased/ordered?
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Refer to Products and Services Menu for full details on enhancement features for you new GuestSuites software.

How do I order add-on products?
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Call us direct on (845) 358-9294 ext. 1 to place your order.   For add-on enhancements, call one of our representatives to prepare an online quote for you to process when you are ready.   This is recommended for Interface Add-On Enhancements.  Our representatives will give you a clear introduction to all software products and enhancements.

How much does it cost to purchase the software?
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GuestTracker can be very affordable. TCS Hotel management software lists our prices so everyone knows and receives the same prices.  Please feel free to call or e-mail us to setup an online quote for you.  When you are ready to place your order, you’ll have all the details and quotes.   All you need to do is approve the quote and make the payment.

What if I have trouble setting up or downloading the software?
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If you are having trouble downloading, it can be a number of issues causing this.   Usually a Firewall or AntiVirus software is blocking the download or warning you to be careful and if you trust the software that is requesting permission to download.  Other AntiVirus software will require you to trust the source of the download.  Windows 10 will warn you as well and request permission to trust the source of the download.

What's the difference between requesting a demo vs downloading the trial?
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Web Demo:

Trial Version:

  • Our trial version is the full working version of our latest hotel software release.
  • TCS provide demonstration data, including a few reservations and checked in guests, so you can feel the systems features from the start.
  • TCS will assist you with the installation of the GuestSuites demo download and setup.
  • Call or e-mail TCS from our Demo Page to request a download of our trial demo
Is Shift 4 payment processing secure?
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Our GuestSuites Reservation Software is fully integrated with and connected to Shift 4 Secure Payment Processing. Shift 4 supports your Property from the time Guests make a reservation, through check-in, and during check-out. Selecting a bank or processor with the most competitive rates, then setting up a new merchant account or gateway, can be a complicated process.

GuestSuites and Shift 4 Secure Payment Processing connects all your payment services with one discounted all-in-one processing package. For more information, browse our product features.

Is GuestSuites all Cloud based and stored on a Cloud server?
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Our cloud-based PMS Anywhere is popular but not required. Many of our Hotels run our GuestSuites on Desktop computers w/o internet. If Cloud based reservation management software is your preference, GuestSuites Cloud, allows you to access your software anytime from anywhere. GT|Cloud is a hotel reservation software that will manage and operate from multiple office locations, or for managers who need access from home or off property. For more information, browse our product features or contact us.