Bed and Breakfast Management

You are the driving force behind your bed and breakfast and that is what makes you special. The independent character of your bed and breakfast and your ability to personalize each guest’s experience is the reason why people choose you. GuestSuites is here to help you continuously offer a unique atmosphere by making the management process easy. From reservations to guest folio building we have your back.

Let the charm and intimacy of your B&B create a memorable experience by letting GuestSuites’ powerful Bed & Breakfast Management software do the rest. Manage reservations, room availability, guest profile marketing, online bookings, and an OTA channel manager with one complete software solution. Our cloud based or on site installation will provide the best fit for your bed and breakfast management strategy. When your administrative operations run smoothly, you focus on the people who matter – your guests.

Key Benefits

Maximize Revenue

Maximize Revenue

Maximize revenue with 100% commissions free bookings provided by our dedicated online booking engine partners

Improve Conversions

Improve Conversions

Improve conversion with an easy 2-step booking process… Click, click, done

Increase Bookings

Increase Bookings

Increase bookings with Channel Manager Connection, partnering with OTA’s such as Expedia and Booking.com

Guest Profile Building

Guest Profile Building

Build guest profiles based on spending and activity behavior and personalize relationships through customized confirmation and marketing letters

Effective Marketing Campaigns

Email Marketing Campaigns

Create a loyal customer base through email marketing campaigns targeting guest types, market segments, and booking sources

Enhance efficiency

Enhance Efficiency

Enhance efficiency with revenue management tools updating pricing on all systems simultaneously

Integrations

Cloud-based management

Cloud-based B&B Management

The most up-to-date technology allows you to manage your reservations from wherever you are. Your business at your fingertips

Export all reports in multiple file formats (PDF, Excel, CSV, etc.)

* GuestSuites is available as an on premise solution installed on your desktop or laptop

* Also available as on site download

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Siteminder

Online Booking Engine

Fully integrated with Siteminder Online Booking Engine, the Booking Button

Easy 2-step booking process makes your guests’ reservation journey quick and easy

Maximize your revenue with 100% commissions free bookings

With customized booking web pages you can create a consistent brand experience

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Shift 4

SHIFT 4 CREDIT CARD PROCESSING

Run all of your B&B’s payments through one system, from room payments to your restaurant, Shift4 can do it all

100% secure utilizing the patented tokenization solution

Spend more time with customers and less time fixing issues with 24/7 Customer Support

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QuickBooks Pro

Quickbooks Pro integration for your accounting needs

Improve your accounting reconciliation with daily, weekly, and monthly reports

Eliminate back-office manual payment transactions

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Channel Manager Connect
Booking.comExpedia.comTripAdvisorVRBOAir BnB

GuestSuites Channel Manager Connection

Online Travel Agent (OTA) Integration

Engage, integrate, and market to the largest online travel agencies

All property changes are automatically updated on all of your OTA listings simultaneously

Update and manage all rates across all OTAs via our Revenue Rate management module

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GuestSuites

GuestSuites Point-of-Sale Solution

GuestSuites allows you to customize your POS menus for your unique business

Create unique guest profiles and add charges to unique guest folios

All major touch screen monitors work with GuestSuites POS solution

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Frequently Asked Questions

  • All
  • Demo
  • Features
  • Ordering
  • Setup
What are the minimum system requirements?
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  • Microsoft Windows 7/10
  • IBM Personal Computer or compatible
  • Intel Chips or AMD equivalent (one of the following)
    • Pentium Dual Core
    • Intel Core 2
    • Celeron
    • Core I3,I5,I7
  • 80GB Hard Drive
  • 4GB memory
  • 19” or 24″ display or Touch Screen
  • Network card
  • ________________
  • Apple IOS
  • Macbook Pro, Macbook Air
  • Intel chip or AMD
  • 80 gig
  • 4 gig memory
  • 19 – 24″ screen

 

What operating systems can I use?
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Microsoft Windows
Ask us about iOS/Apple systems

How do I setup GuestSuites?
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Our team at GuestSuites will assist you with the initial setup and online setup & training.  TCS will request a basic configuration form via email.  An initial installer file will be generated on the basis of the configuration for your installation.

What add-on enhancements are available to be purchased/ordered?
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Refer to Products and Services Menu for full details on enhancement features for you new GuestSuites software.

How do I order add-on products?
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Call us direct on (845) 358-9294 ext. 1 to place your order.   For add-on enhancements, call one of our representatives to prepare an online quote for you to process when you are ready.   This is recommended for Interface Add-On Enhancements.  Our representatives will give you a clear introduction to all software products and enhancements.

How much does it cost to purchase the software?
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GuestTracker can be very affordable. TCS Hotel management software lists our prices so everyone knows and receives the same prices.  Please feel free to call or e-mail us to setup an online quote for you.  When you are ready to place your order, you’ll have all the details and quotes.   All you need to do is approve the quote and make the payment.

What if I have trouble setting up or downloading the software?
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If you are having trouble downloading, it can be a number of issues causing this.   Usually a Firewall or AntiVirus software is blocking the download or warning you to be careful and if you trust the software that is requesting permission to download.  Other AntiVirus software will require you to trust the source of the download.  Windows 10 will warn you as well and request permission to trust the source of the download.

What's the difference between requesting a demo vs downloading the trial?
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Web Demo:

Trial Version:

  • Our trial version is the full working version of our latest hotel software release.
  • TCS provide demonstration data, including a few reservations and checked in guests, so you can feel the systems features from the start.
  • TCS will assist you with the installation of the GuestSuites demo download and setup.
  • Call or e-mail TCS from our Demo Page to request a download of our trial demo
Is Shift 4 payment processing secure?
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Our GuestSuites Reservation Software is fully integrated with and connected to Shift 4 Secure Payment Processing. Shift 4 supports your Property from the time Guests make a reservation, through check-in, and during check-out. Selecting a bank or processor with the most competitive rates, then setting up a new merchant account or gateway, can be a complicated process.

GuestSuites and Shift 4 Secure Payment Processing connects all your payment services with one discounted all-in-one processing package. For more information, browse our product features.

Is GuestSuites all Cloud based and stored on a Cloud server?
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Our cloud-based PMS Anywhere is popular but not required. Many of our Hotels run our GuestSuites on Desktop computers w/o internet. If Cloud based reservation management software is your preference, GuestSuites Cloud, allows you to access your software anytime from anywhere. GT|Cloud is a hotel reservation software that will manage and operate from multiple office locations, or for managers who need access from home or off property. For more information, browse our product features or contact us.