Shift4 Credit Card Processing

Shift4 Payments is the industry leader in secure, integrated payment processing and merchant services. With an extensive software suite that seamlessly incorporates online commerce and in-person sales, you can confidently process any transaction. The Shift4 gateway is customizable to any volume of sales, and is a comprehensive payment solution.

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Key Features

100% secure

100% Secure

Using Shift4’s patented and standard-setting tokenization solution, all customer payment information is protected by layered, secure systems that comply with all PCI and PII standards.

Mobile POS

Mobile Wallet Payment Processing

Give your guests the ability to choose how they want to pay. If they have their phone, just tap and pay. No credit card? No problem.

WeChat Pay and Alipay Payment Processing

WeChat Pay and Alipay Payment Processing

International visitors requesting to pay with different payment means? Don’t worry, we’ll help you keep your customers happy with up-to-date payment options.

24/7 Customer Support

24/7 Customer Support

An expertly-trained customer support team is at the ready, any time of day, to help manage your Shift4 experience.

Key Benefits

Build Trusting Guest Relationships

  • Industry leading security practices help build trusting relationships with guests who know that you will keep their personal information safe and secure.

Ensure Efficient Guest Transactions

  • Shift4’s cutting-edge technology will ensure all of the most used payment methods are at your disposal. Make your guest’s experience smooth and easy.

Increase Time with Customers

  • With 24/7 customer support your issue is solved as soon as possible, avoiding lengthy problem solving. Spend more time with your guests, ensuring they have the best experience.

Who uses Shift4?

Over 225,000 customers trust Shift4 as their POS system for simple and secure payment processing. Hotels, restaurants, and retail stores all rely on Shift4’s innovative technology, providing secure payment solutions.


Software Integration

  • Shift4 harmoniously integrates with the GuestSuites platform. Maximize the best features of this payment processing technology from our single, streamlined PMS solution.

Hardware Integrations

  • PAX: mobile payment tablets
  • Innowi: mobile point of sale devices
  • ID Tech OEM: payment modules
  • ID Tech Common Kernel Family: countertop, unattended, mobile, and OEM payment options
  • Ingenico Telium 2 Platform: Smart Terminals
  • Verifone MX 900 Series: payment terminals

Frequently Asked Questions

  • All
  • Demo
  • Features
  • Ordering
  • Setup
What are the minimum system requirements?
  • Microsoft Windows 7/10
  • IBM Personal Computer or compatible
  • Intel Chips or AMD equivalent (one of the following)
    • Pentium Dual Core
    • Intel Core 2
    • Celeron
    • Core I3,I5,I7
  • 80GB Hard Drive
  • 4GB memory
  • 19” or 24″ display or Touch Screen
  • Network card
  • ________________
  • Apple IOS
  • Macbook Pro, Macbook Air
  • Intel chip or AMD
  • 80 gig
  • 4 gig memory
  • 19 – 24″ screen


What operating systems can I use?

Microsoft Windows
Ask us about iOS/Apple systems

How do I setup GuestSuites?

Our team at GuestSuites will assist you with the initial setup and online setup & training.  TCS will request a basic configuration form via email.  An initial installer file will be generated on the basis of the configuration for your installation.

What add-on enhancements are available to be purchased/ordered?

Refer to Products and Services Menu for full details on enhancement features for you new GuestSuites software.

How do I order add-on products?

Call us direct on (845) 358-9294 ext. 1 to place your order.   For add-on enhancements, call one of our representatives to prepare an online quote for you to process when you are ready.   This is recommended for Interface Add-On Enhancements.  Our representatives will give you a clear introduction to all software products and enhancements.

How much does it cost to purchase the software?

GuestTracker can be very affordable. TCS Hotel management software lists our prices so everyone knows and receives the same prices.  Please feel free to call or e-mail us to setup an online quote for you.  When you are ready to place your order, you’ll have all the details and quotes.   All you need to do is approve the quote and make the payment.

What if I have trouble setting up or downloading the software?

If you are having trouble downloading, it can be a number of issues causing this.   Usually a Firewall or AntiVirus software is blocking the download or warning you to be careful and if you trust the software that is requesting permission to download.  Other AntiVirus software will require you to trust the source of the download.  Windows 10 will warn you as well and request permission to trust the source of the download.

What's the difference between requesting a demo vs downloading the trial?

Web Demo:

Trial Version:

  • Our trial version is the full working version of our latest hotel software release.
  • TCS provide demonstration data, including a few reservations and checked in guests, so you can feel the systems features from the start.
  • TCS will assist you with the installation of the GuestSuites demo download and setup.
  • Call or e-mail TCS from our Demo Page to request a download of our trial demo
Is Shift 4 payment processing secure?

Our GuestSuites Reservation Software is fully integrated with and connected to Shift 4 Secure Payment Processing. Shift 4 supports your Property from the time Guests make a reservation, through check-in, and during check-out. Selecting a bank or processor with the most competitive rates, then setting up a new merchant account or gateway, can be a complicated process.

GuestSuites and Shift 4 Secure Payment Processing connects all your payment services with one discounted all-in-one processing package. For more information, browse our product features.

Is GuestSuites all Cloud based and stored on a Cloud server?

Our cloud-based PMS Anywhere is popular but not required. Many of our Hotels run our GuestSuites on Desktop computers w/o internet. If Cloud based reservation management software is your preference, GuestSuites Cloud, allows you to access your software anytime from anywhere. GT|Cloud is a hotel reservation software that will manage and operate from multiple office locations, or for managers who need access from home or off property. For more information, browse our product features or contact us.