Hotel Reservation Software

GuestSuites remains a leader in Hotel Reservation Software by utilizing the best available online booking engines, making hotel reservation management seamless, quick, and easy. Manage your reservations, online bookings, room inventory, rate updates, and guest profiles in one system. The best fit for your operation, let’s get booking.

Key Benefits

Revenue

Maximize Revenue

Maximize revenue with 100% commissions free bookings provided by our dedicated online booking engine partners

Booking

Improve Conversions

Improve reservation conversions with an easy 2-step booking process… Click, click, done

Enhance Efficiency

Enhance Efficiency

Enhance efficiency with GuestSuite’s fully integrated platform updating pricing on all systems simultaneously

Increase bookings

Increase Bookings

Increase bookings with Channel Manager Connection, partnering with OTA’s such as Expedia and Booking.com

Integrations

Cloud-based PMS

Cloud-based Reservation Management

The most up-to-date technology allows you to manage your reservations from wherever you are. Your business at your fingertips

Export all reports in multiple file formats (PDF, Excel, CSV, etc.)

* GuestSuites is available as an on premise solution installed on your desktop or laptop

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Siteminder

Online Booking Engine

Fully integrated with Siteminder Online Booking Engine, the Booking Button

Easy 2-step booking process makes your guests’ reservation journey quick and easy

Maximize your revenue with 100% commissions free bookings

With customized booking web pages you can create a consistent brand experience

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Channel Manager Connect
Booking.comExpedia.comVRBOAir BnB

GuestSuites Channel Manager Connection

Online Travel Agent (OTA) Integration

Engage, integrate, and market to the largest online travel agencies

All property changes are automatically updated on all of your OTA listings simultaneously

Update and manage all rates across all OTAs via our Revenue Rate management module

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Hotel Management Software

GuestSuites is the leading Hotel Management Software because we keep operations simple and scalable. Day-to-day management is made easy, from reservations and inventory, scheduling, accounting, POS, customer profiles, and concierge services, everything can be controlled in one intuitive program.

Key Benefits

Reduce Admin Time

Reduced Administration

Reduce administration time with the all-in-one GuestSuite package and spend it with the people who matter… your customers

Build Guest Profiles

Guest Profile Building

Understand your guests through guest profile building based on spending and activity behavior

Marketing campaigns

Email Marketing Campaigns

Create a loyal customer base through email marketing campaigns targeting guest types, market segments, and booking sources

Data-driven decisions

Data Driven Decisions

Make data driven decisions by utilizing the point-of-sale and credit card processing system. Understand what people are buying and when they’re doing it

Integrations

Cloud-based management

Cloud-based Hotel Management

Away from the office?

No problem, keep up to date on your hotels operations through the cloud based PMS system

* Also available as on site download

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Shift4

Shift 4 Credit Card Processing

100% secure utilizing the patented tokenization solution

With mobile wallet payment processing, you give customers the ability to choose how they pay

Spend more time with customers and less time fixing issues with 24/7 Customer Support

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GuestSuites POS

GuestSuites Point of Sale Solution

GuestSuites allows you to customize your POS menus for your unique business

Create unique guest profiles and add charges to unique guest folios.

All major touch screen monitors work with GuestSuites POS solution

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QuickBooks

Quick Books

Improve your accounting reconciliation with daily, weekly, and monthly reports

Eliminate back-office manual payment transactions

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Frequently Asked Questions

  • All
  • Demo
  • Features
  • Ordering
  • Setup
What are the minimum system requirements?
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  • Microsoft Windows 7/10
  • IBM Personal Computer or compatible
  • Intel Chips or AMD equivalent (one of the following)
    • Pentium Dual Core
    • Intel Core 2
    • Celeron
    • Core I3,I5,I7
  • 80GB Hard Drive
  • 4GB memory
  • 19” or 24″ display or Touch Screen
  • Network card
  • ________________
  • Apple IOS
  • Macbook Pro, Macbook Air
  • Intel chip or AMD
  • 80 gig
  • 4 gig memory
  • 19 – 24″ screen

 

What operating systems can I use?
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Microsoft Windows
Ask us about iOS/Apple systems

How do I setup GuestSuites?
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Our team at GuestSuites will assist you with the initial setup and online setup & training.  TCS will request a basic configuration form via email.  An initial installer file will be generated on the basis of the configuration for your installation.

What add-on enhancements are available to be purchased/ordered?
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Refer to Products and Services Menu for full details on enhancement features for you new GuestSuites software.

How do I order add-on products?
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Call us direct on (845) 358-9294 ext. 1 to place your order.   For add-on enhancements, call one of our representatives to prepare an online quote for you to process when you are ready.   This is recommended for Interface Add-On Enhancements.  Our representatives will give you a clear introduction to all software products and enhancements.

How much does it cost to purchase the software?
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GuestTracker can be very affordable. TCS Hotel management software lists our prices so everyone knows and receives the same prices.  Please feel free to call or e-mail us to setup an online quote for you.  When you are ready to place your order, you’ll have all the details and quotes.   All you need to do is approve the quote and make the payment.

What if I have trouble setting up or downloading the software?
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If you are having trouble downloading, it can be a number of issues causing this.   Usually a Firewall or AntiVirus software is blocking the download or warning you to be careful and if you trust the software that is requesting permission to download.  Other AntiVirus software will require you to trust the source of the download.  Windows 10 will warn you as well and request permission to trust the source of the download.

What's the difference between requesting a demo vs downloading the trial?
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Web Demo:

Trial Version:

  • Our trial version is the full working version of our latest hotel software release.
  • TCS provide demonstration data, including a few reservations and checked in guests, so you can feel the systems features from the start.
  • TCS will assist you with the installation of the GuestSuites demo download and setup.
  • Call or e-mail TCS from our Demo Page to request a download of our trial demo
Is Shift 4 payment processing secure?
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Our GuestSuites Reservation Software is fully integrated with and connected to Shift 4 Secure Payment Processing. Shift 4 supports your Property from the time Guests make a reservation, through check-in, and during check-out. Selecting a bank or processor with the most competitive rates, then setting up a new merchant account or gateway, can be a complicated process.

GuestSuites and Shift 4 Secure Payment Processing connects all your payment services with one discounted all-in-one processing package. For more information, browse our product features.

Is GuestSuites all Cloud based and stored on a Cloud server?
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Our cloud-based PMS Anywhere is popular but not required. Many of our Hotels run our GuestSuites on Desktop computers w/o internet. If Cloud based reservation management software is your preference, GuestSuites Cloud, allows you to access your software anytime from anywhere. GT|Cloud is a hotel reservation software that will manage and operate from multiple office locations, or for managers who need access from home or off property. For more information, browse our product features or contact us.